Live Sessions are virtual sessions that allow you to speak with a therapist at a dedicated time through video or phone. You can select a therapist who’s right for you, schedule a time that works for your schedule, and get started using their favourite device. Live Sessions provides personalized care to help  with a wide range of mental health concerns and allows you to talk one-to-one with a therapist of your choice on a secure platform. It’s great for those who prefer to talk to someone and have a conversation face-to-face or over the phone.

All sessions are booked as 60 minutes, which includes 50 minutes of treatment and 10 minutes for clinical documentation.

During the first session, the therapist will try to get to the heart of why you’ve chosen to seek help and will ask about the challenges you’re facing. If the therapist believes that the services we offer are a good fit, they’ll discuss a potential treatment plan. (A second session may also be necessary to properly determine next steps.) We refer to this as an assessment. The assessment is customized based on the your needs and the therapist’s assessment structure, which follows evidence-based practices. It may consist of an interview, self-report measures, discussion of your concerns/goals, and next steps. It’s an opportunity for you to share more about your challenges, issues, background and history and understand expectations for therapy and your treatment plan.

Everyone is different. There's no one-size-fits-all answer to that. The therapist will work directly you to let you know what to expect. An individual may need 6-15 sessions in a typical treatment plan, but the number of sessions vary based on the individual’s needs.

You by creating a MindBeacon account (or logging in if they already have one). From there, you will see the Live Therapy option directly in their account homepage. After clicking on that option, you can indicate the concern they are looking to address and will then be provided with therapist profiles and availability to choose from and book a session.

Therapists enter in availability 7 days per week between 8 a.m. and 9 p.m. in their respective time zones, with variances depending on therapist schedules per province.